Privacy Policy

How Knickerbocker Insurance collects, uses, and protects your information

Last Updated: January 1, 2025

Knickerbocker Insurance ("we," "us," or "our") is committed to protecting the privacy of our clients, website visitors, and prospective customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at knickerbockerins.com or interact with our services.

1. Information We Collect

We may collect the following categories of personal information:

2. How We Use Your Information

We use the information we collect to:

3. Text Message (SMS) Communications

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

If you have consented to receive SMS messages from us, we will use your mobile phone number solely for the purpose of sending messages within our registered SMS program. You may opt out at any time by replying STOP or by contacting us directly. For full details on our text messaging program, please see our SMS Terms & Conditions.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following limited circumstances:

SMS opt-in data is explicitly excluded from any data sharing arrangements. Your consent to receive text messages will never be shared with third parties for purposes unrelated to delivering those messages.

5. Data Security

We implement industry-standard technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include encrypted data transmission (SSL/TLS), access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Insurance records are typically retained for a minimum of seven years as required by state insurance regulations.

7. Your Rights & Choices

Depending on your state of residence, you may have rights to:

To exercise any of these rights, contact us at info@knickerbockerins.com or call 949-689-6967.

8. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve functionality, analyze traffic, and remember your preferences. You may adjust your browser settings to refuse cookies, though this may affect certain features of our website.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will promptly delete it.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised "Last Updated" date. Your continued use of our services following any changes constitutes acceptance of the revised policy.

12. Contact Us

For questions, concerns, or requests related to this Privacy Policy, please contact:

SMS Terms & Conditions  |  Terms of Service